MQSA Regulations: Are You Ready?

Effective September 10, 2024, the FDA has mandated updates to the Mammography Quality Standards Act (MQSA) regulations. Facilities must comply with new requirements, including breast density notifications in mammography reports and patient summaries.

What are the Key Updates?

Mammography Reports: Must include the facility’s name and location, a final assessment of findings in specific categories, and an overall assessment of breast density.

Patient Lay Summaries: Must include the patient’s name, facility information, and a breast density notification statement.

Communication of Results: For findings categorized as “Suspicious” or “Highly Suggestive of Malignancy,” reports must be provided to healthcare providers and patients within seven days. For incomplete assessments, follow-up reports must be issued within 30 days.

Medical Outcomes Audit: Annual audits must include metrics such as positive predictive value, cancer detection rate, and recall rate for each interpreting physician and the facility.

Additional requirements include maintaining personnel records for a specified duration, stringent recordkeeping of original mammograms and reports, and protocols for transferring or releasing mammography records within 15 days upon request.

Facilities failing accreditation three times cannot reapply for one year, and all mammography devices must meet FDA premarket authorization requirements.

These updates aim to improve the quality and accuracy of mammography services and ensure better patient communication and record management​.

 

Facilities that must comply with the Mammography Quality Standards Act (MQSA) include:

  1. Mammography Facilities: Any facility that provides mammography services, which includes hospitals, outpatient imaging centers, and private radiology practices.
  2. Mobile Mammography Units: These are mobile facilities that travel to various locations to provide mammography services and must meet the same MQSA standards as stationary facilities.
  3. Diagnostic Clinics: Clinics that perform diagnostic mammography to further investigate abnormalities found during screening mammograms.
  4. Screening Centers: Facilities that focus on providing routine mammograms to screen for breast cancer in asymptomatic women.

 

These facilities are required to comply with MQSA regulations to ensure high standards of care, including the quality of mammography equipment, the qualifications of personnel, and the quality of mammogram images​. If you partner with a teleradiology company like Vesta, we ensure reports adhere to these updates. Vesta is always ahead of the curve when it comes to regulations and working with their clients not only to educate them on what is coming but also work closely with them to put in place and roll out any new requirements. 

 

Sources:

fda.gov/radiation-emitting-products/mammography-quality-standards-act-and-program/important-information-final-rule-amend-mammography-quality-standards-act-mqsa
openai.com

 

 

How Mobile Radiology Companies Can Enhance their Operations with Teleradiology

Mobile radiology companies play a vital role in modern healthcare by bringing diagnostic imaging services directly to patients, whether at home, in nursing facilities, or at remote medical clinics. These mobile units provide convenient access to critical medical tests, often eliminating the need for patients to travel to traditional imaging centers. The U.S. mobile imaging services market was valued at approximately USD 5.3 billion in 2022 and is expected to continue growing significantly.

However, to ensure accurate and timely diagnosis, mobile radiology companies frequently rely on teleradiology services for expert interpretation and analysis of imaging studies. This partnership between mobile radiology and teleradiology companies not only enhances diagnostic capabilities but also streamlines operational efficiency, ensuring that patients receive prompt and reliable medical care. We will explore the benefits of such collaborations, highlighting how they contribute to improved patient outcomes and service delivery in healthcare settings.

Teleradiology offers several benefits to mobile radiology companies, enhancing their operational efficiency and service delivery.

Here are some key benefits supported by studies and industry insights:

Increased Accessibility and Flexibility: Teleradiology enables radiologists to remotely interpret images from various locations, including mobile units and remote sites. This flexibility improves access to radiological expertise, particularly in underserved or remote areas.

Improved Turnaround Times: Studies indicate that teleradiology can significantly reduce turnaround times for reporting and diagnosis. Rapid transmission of images and prompt reporting enhance patient care by accelerating diagnosis and treatment decisions.

 

imaging interpretation
Radiologist reviews an x-ray

Cost Efficiency: Mobile radiology companies can achieve cost savings through teleradiology by optimizing resource allocation and reducing the need for onsite radiologists. This model minimizes operational expenses while maintaining quality and accessibility.

Scalability and Service Expansion: Teleradiology supports scalability for mobile radiology services, allowing companies to expand their geographic reach and service offerings without geographical constraints. This scalability facilitates broader healthcare access and patient outcomes.

Quality Assurance and Collaboration: Remote consultations and second opinions facilitated by teleradiology promote collaboration among radiologists. This enhances diagnostic accuracy, reduces errors, and ensures quality assurance through peer review and consultations.

 

Vesta Teleradiology: Mobile Radiology Support

As a leading teleradiology provider, we support mobile radiology companies with comprehensive, accurate interpretations by US board-certified radiologists. Our experts cover a wide range of subspecialties, including musculoskeletal, neuroimaging, pediatric, cardiac, and emergency radiology. We ensure timely, reliable diagnostics, improving patient care and expanding service reach. Trust us to enhance your operations with structured reporting, standardized protocols, and continuous education. Partner with us for seamless integration and exceptional radiology services. Contact us for more information on how we can support your mobile radiology needs.

 

Sources:

gminsights.com
ncbi.nlm.nih.gov
openail.com

 

Breast Cancer Awareness Month Kicks Off Now: The Latest in Breast Cancer Studies

October is Breast Cancer Awareness Month, a time when individuals and organizations around the world unite to raise awareness about one of the most prevalent and potentially life-threatening diseases affecting women and, in some cases, men. Throughout this month, campaigns, events, and educational initiatives aim to promote early detection, support those impacted by breast cancer, and advance research efforts. In this article, we will delve into the latest news and developments in the field of breast cancer awareness and research, highlighting the ongoing efforts to combat this disease and improve the lives of those affected by it.

 

Migraine and Breast Cancer: Is There a Link?

Migraine, a debilitating neurological disorder affecting 14-15% of the global population, has been associated with various health risks, including stroke, high blood pressure, epilepsy, tinnitus, and irritable bowel syndrome (IBS). Recent research has explored a potential link between migraines and breast cancer, both influenced by estrogen levels. While some studies suggest a higher breast cancer risk in individuals with migraines, others indicate the opposite or mixed results.

woman with a migraine

A study by researchers from the Cancer Center at West China Hospital of Sichuan University in China delved into this connection, utilizing genetic data from genome-wide association studies (GWAS). Their Mendelian randomization analysis revealed that women with any type of migraine face an increased risk of overall breast cancer and estrogen receptor (ER)-positive breast cancer. Notably, women experiencing migraine headaches without aura showed a heightened risk of ER-negative breast cancer, with suggestive associations for overall breast cancer risk.

However, medical experts caution that this study is retrospective and associative, requiring replication in diverse populations to establish a causal relationship. The degree of increased risk is relatively small compared to other genetic factors influencing breast cancer risk. Nevertheless, this research opens the door to future investigations into the complex interplay between migraines, genetics, and breast cancer, shedding light on potential contributors to this disease.

 

Are Older Women At Risk for Overdiagnosis?

A study involving 54,635 women aged 70 and older found that continuing breast cancer screening after age 70 carries a significant risk of overdiagnosis, which is the detection and treatment of cancers that would not have caused harm in a person’s lifetime. Over 80% of women aged 70-84 and over 60% of women aged 85 and older continued screening. The study showed that overdiagnosis estimates ranged from 31% of breast cancer cases in the 70-74 age group to 54% in the 85 and older group. However, there was no statistically significant reduction in breast cancer-specific death associated with screening in any age group. Overdiagnosis was primarily driven by detecting in situ and localized invasive breast cancer, not advanced cases. The study emphasizes the importance of considering patient preferences, risk tolerance, comfort with uncertainty, and willingness to undergo treatment when making screening decisions for older women. The study’s limitations include the potential misclassification of diagnostic mammograms as screening and the inability to adjust for certain breast cancer risk factors.

Vesta Teleradiology: Mammogram Interpretations, Day and Night

In conclusion, as healthcare practices navigate the intricacies of mammogram interpretations, our company is here to provide unwavering support. We understand the importance of accurate diagnoses in breast health, which is why our dedicated team is available day and night, even during holidays, to assist healthcare professionals. Your commitment to patient care is our priority, and we’re here to ensure that you have the expertise and assistance you need for precise mammogram interpretations.

 

The Top 2023 Imaging and Healthcare Conferences In the United States

As a healthcare professional, events like conferences serve as opportunities to learn and grow professionally while expanding our network.

If you want to achieve new insights and techniques in imaging and healthcare, 2023 Imaging and Healthcare Conferences are among the best opportunities. Here are the top conferences in the United States.

RSNA (Radiological Society of North America) 2023

The Radiological Society of North America is one of the largest conferences globally, focusing on radiology and imaging. The conference covers everything from basic science to emerging technologies and features various sessions and workshops covering all field aspects.

RSNA 2023 will occur in Chicago, Illinois, from November 27 to December 1, 2023.

SIIM Conference 2023

The Society for Imaging Informatics in Medicine (SIIM) conference is a leading event where experts in fields such as radiology, information technology, and engineering come to share their knowledge on imaging informatics.

The meeting takes place from June 29-July 2, 2023, in the City by the Bay, San Francisco. The SIIM conference offers CME opportunities for attendees to be professionally accredited, making it one of the world’s most significant events in imaging informatics.

 

ACR

The American College of Radiology (ACR) Annual Meeting is a premier event for radiology professionals to learn more about the newest advancements in radiology informatics and medical imaging.

In 2023, ACR plans its conference on May 7th-11th in Washington, DC.

 

AI in Healthcare Summit 2023

This summit brings together professionals in artificial intelligence (AI) and healthcare. It takes place from September 12-14, 2023, in Boston.

The AI in Healthcare Summit aims to bring the world’s brightest minds to discuss ideas on developing AI technology in healthcare imaging. Attendees will enjoy learning from cross-industry thought leaders, researchers, and technology innovators.

CME (Continuing Medical Education) Conferences

Continuing education is essential for professionals in the healthcare industry. CME conferences are offered throughout the year, allowing attendees opportunities for advancement.

Organizations such as the American Medical Association (AMA), the American College of Radiology (ACR), and the Radiological Society of North America offer these conferences.

Attending these imaging and healthcare conferences will allow you to gain experience and interaction with industry professionals and keep abreast of the latest technology and groundbreaking research.

Plan to attend any of these 2023 conferences to improve your imaging and healthcare skills and knowledge and keep yourself updated and engaged with peers.

New Studies in Ultrasound – An Exciting Frontier in Medical Research

Medical science makes incredible strides every year, finding new ways to heal the sick and injured. One of the most exciting of these new frontiers is ultrasound technology.

With its ability to safely and painlessly penetrate the human body, scientists and doctors are discovering new possibilities in diagnosing and treating conditions that previously required more invasive procedures.

Ultrasound in Cancer Treatment

In cancer treatment, chemotherapy often comes with various unpleasant side effects. But new research has shown that ultrasound technology can enhance chemotherapy effectiveness, sometimes even reducing the dosage of the drugs required.

Ultrasound can also help increase the uptake of cancer drugs into tumors, making their delivery more targeted and efficient.

Ultrasound and Alzheimer’s Disease

Alzheimer’s disease is one of the most heartbreaking conditions facing our aging population, and while there is no cure for it, there is hope for better treatment.

Alzheimer's

Recent research has discovered the possibility of using ultrasound to break up the plaques that form in the brains of Alzheimer’s patients, reducing the inflammation and damage that cause the disease. Research in this field is still in its early stages, but the possibility of a breakthrough treatment in the years to come is an exciting prospect.

 

Ultrasound Diagnostics

Of course, one of the primary uses of ultrasound in medicine is as a diagnostic tool. However, new studies are refining and expanding the possibilities of what ultrasound can detect.

 

For example, technicians now use ultrasound to locate and diagnose skin cancers and traditional mammography for breast cancer screening. Ultrasound also offers a non-invasive way to examine the heart and blood vessels in incredible detail, giving doctors a better understanding of the mechanisms of cardiovascular disease.

 

Ultrasound and Pain Management

In addition to being an incredible diagnostic tool, patients can use ultrasound to manage pain.

 

Ultrasound-guided nerve block injections can relieve patients suffering from chronic pain without the side effects of prolonged medication use. Studies are ongoing to refine this technique and expand its benefits beyond chronic pain.

pain

Other Applications of Ultrasound

The research and innovation happening in ultrasound are constantly expanding their possibilities.

For example, researchers are exploring ultrasound technology to treat kidney stones, sometimes allowing for less invasive procedures than traditional surgery.

They are also investigating ultrasound for use in regenerative medicine and even to monitor blood glucose levels in diabetic patients non-invasively.

The possibilities of ultrasound technology seem almost limitless, with new studies constantly uncovering ways to use this powerful tool for medical treatment and research.

From cancer treatment to pain management, diagnostics to disease prevention, ultrasound is a field that promises to revolutionize the face of medicine in the years to come. We can only look forward with enthusiasm and hope for what discoveries may come on this exciting frontier.

 

Teleradiology in Conjunction with Ultrasound

 

When you think about the role a teleradiology company like Vesta plays with healthcare providers, you might envision that the radiologists deal only with x-rays and MRI scans. We also work closely with hospitals for ultrasound readings, too. If you’re seeking an extra hand for preliminary and final ultrasound interpretations, please reach out to us today. We can handle any volume, large or small.

 

State of the Healthcare Industry: Hospital Strikes

Americans, and everyone all over the world, depend on proper medical care. From dental checkups to urgent care visits, medical professionals are absolutely essential, especially when it comes to massive emergencies. If we didn’t learn this fact yet, the pandemic certainly brought it into focus. In 2020, hospitals and medical buildings surged with COVID patients, overloading facilities and professionals alike. Now, with labor shortages, and unfair compensation, nurses and medical staff are going on strike to re-negotiate contracts to make their workplaces a fairer place to be.

Healthcare Strikes Going on Now

Beginning in January of this year, over 7,000 medical professionals went on strike in New York City, says Vox. The strikes involve Mt. Sinai Hospital, and three other facilities, located in the Bronx, owned by Montefiore. Recent contract negotiations failed to provide health care workers with more staff, as well as desired salary compensation, says the article. Over 700 positions are open within the Montefiore facilities, and nurses and medical staff feel overburdened and undervalued. As explained by Vox, when billable hours and revenue collection are limited to doctors who prescribe surgeries and medicine, nurses and other medical staff are a complete cost to the hospital. Even though these professionals are essential to properly run any medical facility, investing in nursing staff becomes a problem when the American structure is a pay-for-treatment transaction in healthcare systems that are for profit.

 

Last month, on February 27, another strike took place on Long Island with about 800 nurses, says CBS News. At Northwell Health’s South Shore University Hospital, nurses are demanding “safe staffing and fair wage,” says the article. 99% of the nurses voted to authorize the strike.

burnt out

 

It isn’t just the United States that’s involved with strikes. Across the pond, in the UK, nurses are also having a difficult time negotiating what they need in their contracts, says IN News. For the first time in Royal College of Nursing history, medical staff, which spanned over 100 services, held England’s largest nursing strike on March 1 of this year. In the 48-hour strike, staff from emergency departments, intensive care units, cancer care, and other services were involved, says the article. Compensation, workload, and workplace conditions are the terms UK nurses are fighting for. Since 2010, nurses’ compensation has fallen 8%, says the article.

 

Both in the US and UK, nurses have made it clear that they do not want to strike, leaving vulnerable patients in a bind, says USA Today, and IN News. “Bosses have pushed us to strike by refusing to seriously consider our proposals to address the desperate crisis of unsafe staffing that harms our patients,” said a union representative from The Nurses Association to USA Today.

 

Re-negotiated contracts and tentative agreements were reached in New York, some involving a raise of 5-7% over the next three years for nursing staff, as well as staffing increases, says Today. Negotiations in the UK came to an agreement on March 16, with more than 1 million NHS staff receiving a raise, says gov.uk.

 

Shortage in Radiologists

It’s not just nurses that are in shortage, but also those in the radiology field as well. Luckily, partnering with a teleradiology company like Vesta allows you to fill in those gaps you have—whether you’re short-staffed for weekend work or simply need reliable interpretations around the clock. Vesta also offers top-to-bottom healthcare staffing from its sister company, Momentum Healthcare Staffing for positions such as locums tenens and permanent nurse practitioners, physicians, medical assistants and more.

radiologists

Practice Management: How to Soothe Patient Concerns over Diagnostic Imaging

Being told that you need diagnostic imaging can be scary. Healthcare professionals deal with diagnostic imaging every day, so they may become immune to the concerns of patients.

Still, amidst patients’ fear of diagnostic imaging, healthcare professionals can set their minds at ease.

The main thing to remember is to simply treat your patients like humans. Slow down, treat them with kindness, and really listen to their concerns. Doing these simple things can go a long way in setting your patients’ minds at ease.

What Concerns Do Patients Have About Diagnostic Imaging?

One of the most common concerns amongst patients is the claustrophobia caused by MRI machines. Dealing with the tight space of an MRI machine can be very stressful for patients dealing with claustrophobia and anxiety.

Regarding X-rays, patients are often concerned about their radiation exposure. They fear that the imaging may put them at increased risk for cancer.

Treat Your Patient Like a Person

One of the most common complaints from patients is that they don’t feel like the person working with them is treating them with care and understanding.

 

talking to your patients
Address the patients concerns

Smile and say hello when you first enter the room. Something as small as a smile can instantly put a person’s mind at ease, especially in a clinical setting that is scary for many patients.

Always refer to the patient by their name. Never refer to them as “the patient” while they are in earshot. Doing so sounds cold, while using their name makes the interaction feel more personal.

Maintain eye contact with your patient. Don’t look at their chart so much that you forget to make them feel like they’re being heard. Eye contact can make them less anxious, especially if they’ve been waiting a long time or have specific fears.

Make sure you sit — standing over a seated patient can be intimidating.

Listen & Understand

Health Management emphasizes how important it is to listen to your patient and ask questions. Let them explain what is going on before you begin to speak. Don’t interrupt them. If they have something to add while you’re talking, allow them to interject and listen to what they say.

Giving your patient space to speak can clarify any confusion on both parts.

After they have finished, reiterate what they’ve said to ensure you understand their concerns. Doing so shows the patient that you are interested in helping them and have respect for their situation. It also ensures that both the patient and healthcare provider are on the same page with treatment going forward.

Also, remember to slow down. Many patients feel that healthcare providers are in a rush, that they’re wasting their time, and that the provider would rather be elsewhere. Patients deserve to feel that their time is valued. Slowing down also helps patients to feel like they are heard and understood.

Watch Your Tone

Patients often come to healthcare providers with sensitive information that can make them feel vulnerable. Health Management encourages professionals to speak to patients with a warm, calm tone of voice. It can do a lot to set their mind at ease. Speaking more slowly can do the same.

Educate Your Patients

Lawrence T. Dauer et al. say professionals should educate their patients. They should know exactly what’s happening during the imaging and what effects the imaging may have on their bodies.

For example, many patients fear how much radiation they’re getting. Explain that they are receiving very little radiation exposure.

Don’t lie to them. Professionals know that repeated exposure, a person’s age, and other factors may increase risk. Patients deserve to know that, but you can set their minds at ease by explaining their risks.

Patients should always have informed consent. They should know precisely what they’re going into and be okay with it. Consent is not just about getting the patient to sign a form. It ensures they are adequately educated about their procedure and entirely on board.

Be Clear

As a healthcare professional, you know a lot of medical and technical jargon that the patient likely does not. Speak straightforwardly, using familiar words. It is crucial that the patient understands what is going on with their treatment.

At the same time, Health Management warns you to be careful not to come across as patronizing. Although patients may not know medical jargon, it doesn’t mean they’re stupid.

 

Reducing MRI Claustrophobia Concerns

The University of Virginia says the main reason patients are fearful of MRI machines is because they lack understanding of them. Many professionals can ease patients’ minds by informing them that MRI machines are well-lit and open at both ends. They are not closed off and dark, as many patients fear.

 

patient anxiety
Understand some people may have claustrophobia

 

Professionals can teach their patients easy breathing and meditation techniques to help keep them calm during the procedure. Another option is to tell them to count to keep their minds busy or to go to their “happy place.”

Provide them with a towel or washcloth they can drape over their eyes so they can’t see what’s going on.

Provide patients with headphones and allow them to listen to their music of choice.

Talk to your patients — about anything — get their minds off the procedure.

Conclusion

Diagnostic imaging can be scary for patients, especially those dealing with anxiety. Medical professionals are critical in setting a patient’s mind at ease, and it’s not hard to do.

Slow down, treat your patients with kindness and respect, and ensure they are properly informed. These simple things can help calm your patients and help you build a lasting professional relationship.

Women in Imaging: Historical and Contemporary Figures Advancing Medicine

March is a month set aside to celebrate women. During this month, Women’s History month, people are encouraged to learn about and celebrate the strong women in their lives and throughout history. But women’s history is wide reaching and all encompassing. There are thousands of women in hundreds of different industries that have made lasting impacts.

One of those industries is the medical industry. Women have left their mark everywhere in medicine and have helped develop new ideas, new medicines and treatments, and new pieces of technology. Let’s take a look at pillars in medical imaging.

History of Medical Imaging

But first, what exactly is medical imaging? This section of the medical industry includes different technologies that help medical professionals view various internal body systems within the human body. Medical imaging is used to find, diagnose, monitor, and even treat different medical conditions or injury.

Each piece of technology encompassed in medical imaging focuses on a different area or system of the body. Take x-rays for example. X-rays are used to view the skeletal system – the bones – of the body. X-rays are used to identify different issues with a patient’s bones and joints. Other types of medical imaging includes ultrasounds, Magnetic Resonance Imaging (MRI), Computed Tomography (CT), and even mammography.

diagnostic imaging

Medical imaging, as a practice, has been around since the last 19th century. It began with the development of x-rays. The first x-ray was taken in 1895, and since then the industry has grown as new pieces of technology have been developed. And women have played a pivotal role in this development.

Women in Medical Imaging

There have been innumerable women who have had a hand in the development and advancement of medical imaging. Of those, there are a few that we’d like to highlight.

Marie Curie

The first woman of medical imaging was a Polish scientist named Marie Curie. While this name is often familiar to many people, it’s familiar because of her discovery of radium. Radium is a naturally occurring radioactive element that was instrumental to the development of medical imaging.

Without Marie Curie’s discoveries, medical imaging may not exist, or would at least have been seriously delayed. Medical imaging uses radiation to see within the human body, so Marie Curie and her developments were imperative.

Florence Ada Stoney

Florence Ada Stoney was a radiologist during World War I. While she may not have created a new technology or radiology treatment, she was the lynchpin of women’s participation in medical imaging and radiology.

Florence Ada Stoney
Florence Ada Stoney in the center pictured with her sister and father

Stoney was not allowed to serve in the x-ray department of a London hospital during the war effort because she was a woman. Rather than admit defeat, Stoney created a volunteer unit comprised entirely of women. In 1915, Stoney was hired as the head of the Fulham Military Hospital’s x-ray department – the first time a woman headed such a department.

Muyinatu Bell

Muyinatu Bell is a modern counterpart of the forerunners of medical imaging. In the mid-2010s, Bell developed a new ultrasound technique that produces higher-quality images and is most effective for use in obese patients.

Without these women, modern medical imaging wouldn’t be where it is today. But this list is not exhaustive. There are countless more women who have found their place in medical imaging and left their mark.

While the number of women actively working in medical imaging is rarely higher 30%, no matter what area or discipline, they are still making serious gains. Women are a small portion of the medical imaging world, but they are mighty. 

Social Media Tips to Help Healthcare Facilities Connect with Patients

Social media is an ever-changing landscape, but it remains one of the best ways for healthcare facilities to reach and engage with current and potential patients. If you’re a healthcare facility looking to get started on social media, here are a few tips to help.

Listen First, Talk Later

Before creating content or engaging with people on social media, listening and observing what’s already happening in your industry is essential. Read up on trending topics, follow influencers, and join conversations relevant to your healthcare facility—this will give you a better understanding of what kinds of content resonates with your target audience.

Once you understand the conversation, you can create content or join existing discussions.

social media for healthcare
How are you connecting with patients online?

Spread Awareness of Services

Content doesn’t have to be hard to produce. Does your facility offer mammograms or other diagnostic imaging services? What type of special treatments do you offer patients? Let it be known through your posts! Whether you make a short informative Instagram Reel or a simple graphic, it’s ever crucial to make sure people know what you offer.

 

Build Relationships

Social media is all about building relationships, so pay attention to how you interact with others online.

Respond thoughtfully to comments and questions from followers; if someone has taken the time to reach out to you via social media, they deserve a well-crafted response that shows them that their voice matters. When responding directly to a patient’s question or comment, always use a professional tone and be sure not to disclose private information.

The beginning response to a patient with a question about diabetes might be:

“ Managing diabetes is no easy task, and if you’re a diabetes patient, it can be challenging to get your condition under control.”

Or:

“I empathize with the daily struggles you must endure keeping diabetes at bay. The good news is that there are ways to help make this easier for you.”

 

Be Transparent

Social media should be an opportunity for transparency between yourself and your followers.

health care social media tips
Show the faces behind your healthcare team

 

Share behind-the-scenes photos and videos from your day-to-day operations; this helps build trust by showing that real people work hard at your facility daily. It also allows patients who may not have visited before to get familiarized with the space beforehand, making them more comfortable when they arrive for their appointment or procedure.

 

Monitor Your Reputation

As a healthcare facility on social media, you must monitor what’s being said about you online – positive and negative.

Be sure to set up alerts for your company name as well as any hashtags associated with it to allow you to keep tabs on mentions of your brand.

If anything negative is posted about you online (such as negative reviews), you can address it quickly before the situation escalates. When a person posts a positive comment, be sure you “like” them, or comment back, so your followers know you respected their opinion.

A respectful response to a negative review about a rude employee at a hospital might be:

“At our hospital, all our staff members strive to ensure the highest level of quality care and customer satisfaction possible. Unfortunately, it’s not always achieved as intended due to human error and environmental stressors.”

Or

“We recognize that patient care starts with respectful communication and interactions between patients and healthcare providers. To improve communication throughout the institution, we are investing in additional staffing resources so that nurses and other team members feel better supported when high volumes present themselves on certain days or times during their shifts.” 

 

Measure Results

Lastly, measure the results of your social media efforts using analytics tools.

Using these tools will allow you to track how many people are visiting your page (and how often), see where they came from (e.g., organic search vs. referral traffic), and track engagement over time (likes/comments/shares). This information will help inform future decisions about what kind of content works best for engaging with patients online.

By measuring results regularly, you can continually refine and improve your strategy over time, so it eventually becomes second nature.

Social media can provide significant benefits for healthcare facilities looking to connect more deeply with current & potential patients—but only if done correctly.

Following these tips will ensure your presence on social media is practical & compliant with relevant regulations & guidelines set forth by governing bodies.

Take some time today & begin implementing these tips into practice right away. Your healthcare facility’s social pages will become vibrant hubs of conversation & connect with the community.

Good luck & happy posting!

 

How Covid Impacted Vital Health Screenings

So many aspects of our lives have changed since the outbreak of COVID19; shopping, working, education, entertainment, and our everyday lives look pretty different, even from a few years ago. The pandemic has also impacted our health and the way we approach medicine. Advancements in technology are moving quickly in medicine. Telehealth and remote medical services are becoming more mainstream, however, convincing patients to get health screenings, particularly for cancer, has become a challenge. It’s important, now more than ever, to keep up good health practices and let patients know they shouldn’t delay getting screened.

Timely screenings are incredibly important, says Imaging Technology News. Since the pandemic began there have been massive delays that have continued into 2023. Many facilities closed temporarily during the lockdown and many other facilities had severe staff shortages, says National Cancer Institute. When facilities did open back up, people were fearful of going to hospitals and other places where COVID might be prevalent, says the article.

covid impact on health
The COVID pandemic has caused many to delay important screenings

According to a survey between June and November of 2020, 11% to 36% of the 7,115 participants delayed their screening. The screenings ranged from mammograms, stool blood tests, pap smears, colonoscopies, and HPV tests. In another study done by Tulane University, screening rates decreased to nearly zero in 2020 of the 45,000 women enrolled in Medicaid in Louisiana. Should this trend continue, it’s predicted that later-stage cancer diagnosis will be significant, says Imaging Technology News.

 

How Can Medical Facilities Encourage Patients to Get Vital Screenings?

What medical professionals can do is encourage their patients as much as possible to get screened. This may be tricky, with COVID still lingering around the country. Appealing to patients’ health, and letting them know that a screening can save their life can be the most effective, says Imaging Technology News, as well as encouraging patients through evidence-based interventions, says the National Cancer Institute.

campaigns to increase mammogram awareness
Cancer prevention begins with screening

When cost is a barrier, says the article, there are options. Through the Affordable Care Act there are affordable cancer screening tests available as well as low-cost screening options for those without insurance or physician referrals. Medical professionals and facilities may also consider expanding the locations and access to screenings through mobile screening programs, says the article. Many of those in low-income areas who do not have transportation to access screenings can take advantage of mobile programs, says the American College of Surgeons.

For people who aren’t visiting doctors or medical facilities, making the general public aware of how important screenings are can help, says the National Cancer Institute. Social media, campaigns, and patient education are a few ways to reach everyone. In a multipronged approach, some hospitals educated virtually through community focus groups, asking specific questions as to why the people in the area weren’t getting screened, said the article. Hospital staff also worked with parish nurses to encourage and educate congregations on screening. In addition, some hospitals encouraged their own staff to be screened.

In our strange, new world, amidst COVID, staff shortages, and so much fear, we still must take care of ourselves and encourage others to do so. As healthcare professionals, we have the power to empower others to take charge of their own health.

 

Combating Radiologist Shortages

If your hospital, emergency room, or private practice is struggling with radiologist shortages, partnering with a teleradiology company like Vesta can help.

Our US Board Certified radiologists offer night, weekend, and holiday coverage to fill those gaps. Ask us about our seamless integrations: contact us now to learn more.